Our new multi-million pound GP surgery in Broadway, Worcestershire, might be a marvellous new facility - as long as you don't want to see a GP. Getting a face-to-face appointment is impossible.
As a result, I wrote a review on the NHS website about the New Barn Close Surgery:
If you want to see a doctor, go elsewhere. If you are thinking of being ill, go elsewhere. If you want to see a nice new building but no GPs, this is the place for you.
In case anyone might think reviews on a website run by the NHS might somehow be uncensored, I received the following email this morning:
PLEASE NOTE THIS EMAIL IS NOT MONITORED. IF YOU RESPOND TO THIS EMAIL YOU WILL NOT GET A RESPONSE.
Thank you for taking the time to leave a review for Barn Close Surgery on the NHS website.
Unfortunately, we are unable to publish your review as it does not contain enough information regarding your experience at the service.
See our comments policy.
Please provide more details about what you liked or disliked about the service, including the reasons you have come to this conclusion.
Consider adding as much information as possible to help assist others in making decisions about their choice of provider or allow the provider to take the feedback and use it in a constructive way.
Kind regards,
The NHS website ratings and reviews team
PLEASE NOTE THIS EMAIL IS NOT MONITORED. IF YOU RESPOND TO THIS EMAIL YOU WILL NOT GET A RESPONSE.
The ratings and reviews team are unable to offer health advice. For life threatening or emergency medical issues please dial 999. For other urgent medical concerns, please dial 111, or visit 111.nhs.uk
Review reference number: 1190242
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